Please choose whether you would like to book a new appointment or change/cancel an existing appointment

This service is available in our offices equipped with an e-queue management system. To book an appointment in an office without our e-queue management system, please contact Bank BelVEB’s Call Centre working 24/7: +375 (17) 215-61-15; 205 (for mobile phone users)

(order of tickets for cash transactions is not carried out)

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SMS Email

Please note that by clicking "Book appointment" your email address and phone number will be shared with Qmatic. Your privacy is important to us and no other personal details will be sent, nor will any personal details be given or sold to any 3rd parties.


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Your meeting is booked. A letter will be sent to your email address with details of your reservation. You can also cancel or delete your reservation via this email.

On arrival at one of our offices, please approach a registration terminal, press the button 'Pre-Appointment Registration', enter your booking reference number, and press the button 'Enter'. ATTENTION! Please be aware that you can receive your ticket not earlier than 30 minutes prior to an appointment!

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Apply for a Diva debit card! Cash-back can make up to 5% for purchases made anywhere around the globe irrespective of your transaction amount!



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